We at SON Enterprises stand behind our template products and provide a Risk Free 100% Money Back Guarantee*. If you are not happy with your template purchase, please return it for a full return of the purchase price (see or Template Return Instructions below). Unlike most companies who do not offer a return on digital products, we strongly want our customers to be happy with our templates so that there is no risk in your purchase.
*Our Guarantee Guidelines:
- You have up to 3 days from the date of purchase to request a refund.
- You must submit to request for a refund through the PayPal or credit link provided in your email or receipt of purchase so that the request can be processed through the same secure means by which it was purchased.
- Request for refunds will not be processed by contacting us directly as we use third parties company to process secure transaction and by that same mean will provide a secure refund.
- Since you will have agreed to the terms and conditions of the template purchase, you will need to provide specific details as to why the template did not fit your needs in the information submitted to the processing company.
- No more than two refund are allowed from a person, email address and/or host name.
- Please allow 7-14 days from the return of the template file for the processing of the refund.
Template Return Instructions:
- You must file for a return as noted above through the secure credit card processing company.
- The return must include details as to why the template is being returned.
- You must either send the exact same .zip file to us through email using a large email delivery service like MailBigFile.com (see our link on our RESOURCES page) to the email address we provide for you once the request has been submitted. Or you may return the downloaded .zip file to us on a CD by mailing it to us at: SON Enterprises Returns, PO Box 490116, Atlanta GA 30349
- Once the refund request has been made and file returned, we can then begin to process the refund.